Privacy Policy

Account & Identity: Name, username, email address, phone number (stored as a one-way cryptographic hash for contact discovery), password hash (bcrypt), WebAuthn passkey public keys, avatar, bio, date of birth, country, preferred language, and preferred currency.

Social & Graph Data: Followers, following, likes, comments, replies, shares, saves, reposts, blocks, mutes, reports, and restricted user lists.

Content & Media: Video reels, feed posts, stories, photos, audio room recordings, voice messages, chat attachments, polls, announcements, and captions.

Direct Messaging Data: Messages, reactions, voice notes, attachments, delivery timestamps, read receipts, and message request states.

Clubs Data: Channel posts, Lounge chats, Voice Room participation, and club membership roles.

Financial & Economy Data: Coin purchase receipts (via Apple App Store and Google Play), coin balances, gift transactions, diamond earnings, and payout beneficiary bank/mobile-money details.

Technical & Device Telemetry: IP address, device model, operating system version, app build version, push notification tokens (FCM/APNs), approximate location (fuzzed to city level via Google Maps), and security audit logs.

To operate, maintain, and personalize the Tellvi platform and recommendation feeds (For You, Following, Suggested Posts, Suggested Creators).

To deliver messaging, group chats, live video broadcasts, and Club Voice Rooms.

To manage your account, authenticate sessions, and provide biometric WebAuthn passkey logins.

To facilitate creator monetization, coin balances, gift transactions, and payouts via authorized payment partners.

To detect, investigate, and prevent spam, fraud, abuse, metric manipulation, and guideline violations.

To comply with statutory financial, tax, and anti-money laundering regulations.

Direct messages on Tellvi are encrypted in transit (TLS 1.3) and encrypted at rest in our secure database and storage infrastructure.

IMPORTANT: Tellvi messages are NOT end-to-end encrypted (E2EE). Messages are stored server-side to allow multi-device synchronization, push notification previews, message request filtering, and human Trust & Safety review when reported by a participant or required under valid legal process.

We do NOT sell your personal data to data brokers or third-party advertisers.

We share necessary information only with vetted infrastructure partners who act as data processors under strict confidentiality agreements:

Tellvi operates a globally distributed platform. Your information may be transferred to, stored, and processed in the United Kingdom, the European Union, the United States, or other jurisdictions where our servers and service providers operate.

Where required by applicable law, we implement standard contractual clauses and appropriate safeguards to protect international data transfers.

Active Accounts: Information is retained for as long as your account remains active.

Deleted Content: Posts, stories, and comments marked for deletion are immediately removed from feeds and purged within 30 days.

Financial & Ledger Records: Coin purchase transactions and creator payouts are retained for 5 to 7 years to comply with statutory tax, financial, and anti-fraud laws.

Security & Audit Logs: Security incident logs and access records are retained for up to 12 months for fraud analysis.

Depending on your jurisdiction, you may have the right to access your personal data, request correction of inaccurate records, download a machine-readable data export, object to processing, or request permanent deletion.

To request a data export or account deletion, use the in-app tools under Settings → Privacy & Security, or email privacy@tellvi.com.