Creator Payout & Withdrawal Policy
This policy defines how eligible creators withdraw their accumulated earnings from Diamonds into verified bank accounts or digital payout providers.
1. Identity & Compliance Verification (KYC)
Before initiating your first withdrawal, you must complete identity verification (government ID verification) and provide accurate tax information as required by financial regulations.
2. Payout Infrastructure & Supported Corridors
Creator payouts are routed through our authorized payment partner Flutterwave Inc.
Payouts are currently available to creators in Nigeria, paid in naira (NGN) to a Nigerian bank account. More countries, currencies, and mobile money will be added as they are enabled; the countries available to you are shown in the app when you add a payout account.
For Nigerian bank transfers, account names are automatically verified against bank records before transfer dispatch.
3. Minimum Thresholds & Processing Timelines
The minimum withdrawal amount is ₦10,000.
Earnings become available to withdraw 14 days after they are earned, so that refunds and chargebacks on the purchases behind them can settle.
A withdrawal fee of 1% is deducted from each payout.
Every withdrawal is reviewed by our team before it is sent. Approved payouts are usually received within 1 to 3 business days; a payout that cannot be completed is returned to your Tellvi earnings balance.
4. Security Holds & Audits
Tellvi reserves the right to hold withdrawals for up to 14 days if an account is under investigation for bot engagement, chargebacks, copyright violations, or guideline infractions.
Have questions or need to report a violation?
Our Trust & Safety team is dedicated to reviewing reports and keeping Tellvi secure 24/7.